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Industry Research

Explore our issue briefs and reports to learn about opportunities for cost savings, process automation, and more.

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2025 Index: FHIR + Interoperability Chartbook Module

Explore the first Index Chartbook Module on FHIR + Interoperability, including ePA, with insights on progress, key gaps, and how to move from compliance to measurable results.  

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Payer and Provider Contracting: Why a Critical Process is Stuck in the Past

See how the industry can realize greater savings by addressing fragmented payment arrangements, standardizing contracts, and simplifying payment processes.

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Implementing APIs and FHIR Technology: A Vendor Perspective

Learn how vendors are adapting to federal mandates on APIs and FHIR technology, overcoming challenges, and driving innovation in healthcare data exchange.

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Implementing FHIR Technology: A Provider Perspective

This issue brief details the challenges providers face in improving interoperability and adopting FHIR.

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Increasing Transparency of Healthcare Charges: It’s a Manual Process

This issue brief examines how GFEs are generated and communicated and opportunity areas to reduce provider burden.

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Delegated Management Vendors and the Automation Opportunity

This issue brief explores how plans and providers interact with delegated management vendors (DMVs) and identifies opportunities to improve how information is exchanged.

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How Health Plans Connect: Payer-to-Payer Data Sharing

This issue brief outlines health plans’ strategies and considerations for interoperability and the use of FHIR APIs to exchange data.

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Clinical Documentation

This issue brief, published in June 2022, outlines challenges faced by health plans and providers when exchanging clinical and administrative attachments for prior authorizations and claims.

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Accelerating Interoperability and Patient Access

This issue brief explores the healthcare industry's efforts towards meeting the goals of the 2020 CMS Interoperability Rule.

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Communicating Attribution: Accessibility of Information to Support Value-based Payment Initiatives

Published in November 2021, this issue brief outlines how patient attribution is exchanged and the challenges providers face related to attribution.

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Healthcare Utilization During a Pandemic: How COVID-19 Impacted Administrative Transactions

COVID-19 affected every level of healthcare. This issue brief, published in Spring 2021, explores the impact the pandemic had on healthcare utilization and administrative transactions. 

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Engaging with HL7 FHIR: Health Plan Baseline Readiness and Challenges

In the Spring of 2020, the Centers for Medicare & Medicaid (CMS) released Final Rules supporting industry interoperability and patient information access. This issue brief explores medical plans' readiness and barriers to HL7 FHIR implementation. 

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Provider Directories: What impacts accuracy

DataSpring dives deep into the persisting challenges of directory inaccuracies and approaches to resolve them